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BTSM Merch logo

All articles

All articles

Categories

TRACKING ORDERS, PAYMENTS & RECEIPTSORDERS

Learn how to track your order, get payment confirmations, and view receipts.

8 articles
SHIPPING TIMES, CARRIERS & DELIVERY INFO

Find out how long shipping takes, who delivers your package, and what to expect during delivery.

8 articles
BTSM Return Policy & Portal

Learn how to return items, what is eligible, and how long refunds take.

3 articles
HOW TO WASH & CARE FOR BTSM MERCH

Tips for washing your new merch to keep them in great condition.

4 articles
GIFT CARDS, PROMO CODES & DISCOUNTS

Get help with gift cards, apply discount codes, and troubleshoot promo issues.

1 article