Troubleshooting Gift Cards & Discount Codes for BTSM copyUpdated 7 months ago
Code not working? Here’s what to check before you give up.
Common issues
- The code is expired or already used
 - You entered the wrong code or left a space
 - The items in your cart don’t qualify
 - You’re trying to use two codes at once
 
Gift card tips
- Check your gift card balance if it’s not covering the full amount
 - Make sure you’re using a valid code (check your email or gift card details)
 
Still stuck? Contact us and we’ll help sort it out.